SynthraTerms of Service
Effective: 3 October 2026Last updated: 3 October 20261. Agreement
These terms govern use of Synthra, an IT services business at P-789, Almumtaz Safe Homes, Street no. 1, Peoples Colony No. 1, Faisalabad, Faisalabad, Pakistan. By using the service you agree to them on behalf of yourself or your business.
2. The service
Synthra provides AI messaging assistants, comment moderation, a CRM dashboard and related automation for the Facebook Pages, Instagram accounts and WhatsApp numbers that you own or are authorised to manage.
3. Your responsibilities
- You must be authorised to connect the accounts you connect.
- You must follow Meta's Platform Terms, Messenger, Instagram and WhatsApp policies, and applicable law, including obtaining any consent required to message people.
- You must not use Synthra for spam, unsolicited promotion, harassment, fraud, unlawful or misleading content.
- You are responsible for the business information you give the assistant and for supervising its use.
4. AI output
Replies are generated automatically and may be inaccurate or incomplete. You should review important conversations and not rely on the assistant for legal, medical or financial advice.
5. Fees
Fees are as agreed in writing between you and Synthra before work begins. Third-party platform charges are billed by those platforms.
6. Data
You own your business and customer data. We process it as described in the Privacy Policy. You are responsible for lawful use of end-user data.
7. Suspension and termination
You may stop using the service at any time. We may suspend access for breach of these terms or to comply with platform rules or law.
8. Liability
The service is provided "as is". To the extent permitted by law, we are not liable for indirect or consequential losses, or for outages of third-party platforms.
9. Governing law
These terms are governed by the laws of Pakistan.